Complaints

One of the ways in which we can continue to improve our service is by listening and responding to the views of our clients.

If you have a complaint or an issue you wish to raise, then please drop us an email or call us on 08701 651 351 and we will do our best to address any problems you have

If this does not help to resolve the issue then your are entitled to submit a written complaint to our head office where a formal investigation will begin immediately.

Open Hosting Ltd.
PO Box 2094
BOLTON
BL6 6WW

An initial response to any written complaint can be expected within 7 working days of its receipt; a full and considered response to the complaint should be completed within 14 working days.

If you would like to submit your complaint via email then you can do so by using our central helpdesk.